Establish IT Governance

Enhance Enterprise Architecture

Define IT Strategy Alignment Approach

Improve Project & Portfolio Management

Establishing governance boards with members from both OIT and our customer agencies. These boards will provide guidance and oversight of IT strategic planning, standards, and processes in alignment with the state's strategic goals.

Implement OIT Financial Transparency Program: Real-time Billing

Establish an IT Asset Management Program

Mature Vendor Management

Implement Interagency Agreement Management System

Increasing financial transparency to support agency financial planning, increased oversight of vendors, and streamlined processes for IT procurement.

Conduct Workforce Planning

Pilot Agency Teams Concept: One OIT

Establish Agency-size Business Innovation Functions

Creating strategies for talent growth, retention, and attraction.

Modernizing the end-to-end delivery process to improve efficiency, knowledge, communication, and ultimately customer satisfaction.

Build an Agile Strategy & Initiate Implementation

Plan for & Enable Digital Transformation

Evaluate Application Usefulness & Ease of Use

Improving the use of modern technologies to support online and digital government along with defined services and coordination with customers.

Align Service Catalog with Best Practice Recommendations

Evaluate Stakeholder Engagement & Communications

Improve Enterprise Service Delivery

Improve Demand Management

Enabling IT to function effectively through defined processes and a service catalog.

ITT Program Operations

ITT Program Communications

Ensuring all stakeholders receive the right information at the right time.