Imagine a world where...
as a customer of the Office of Information Technology, you can see the services you pay for in one consolidated bill with flexibility on how you pay OIT within your operating budget or payments to OIT line.
Plan for and Enable Financial Transformation
OIT’s current financial model is too complex and rigid, it consists of a mix of “common policy” and Inter-agency agreements. Each has its own rates, and constraints. This project aims to move to a more modern financial model that allows OIT and its agency customers to flex quickly as demand for services change often rapidly, as we saw with the pandemic. To comply with Federal Rate rules we will also be standardizing rates and applying them consistently to all customers. This is phase 2 of the Real-time Billing project.
Review current financial model for opportunities to move to a consolidated reporting and billing mode.
Change funding model, to reduce inter-agency agreement and direct billing, allowing the agency the greatest flexibility over their budget, and allowing OIT to account for ALL service demand when planning and rate setting.
Modernize OIT’s rate methodology and apply equally to all customers regardless of funding source or program.
Explore use of other funds such as technology debt fund, or innovation funds to help agencies with migration costs off legacy systems, or to onboard new services. While adding fees to ensure these funds are self-sustaining overtime.
Explore alternative cost allocation methodology for OIT/Enterprise use of OIT Services to provide agencies with greater transparency and controllability of the rates.
Continue service transformation to provide customers with greater flexibility, transparency and controllability over their services.