Service Catalog
Imagine a world where...
when you’re ready to order something new - whether it’s computing equipment or professional services - OIT’s new service catalog will walk you through what’s available and how much it will cost.
Align Service Catalog with Best Practice Recommendations Project
Rooted in OIT’s desire to provide the best possible products and services to our agency partners, this highly collaborative effort is the first initiative for the product and service management program and serves as a foundational point to align and evolve OIT’s products and services with customer value.
Project Goals
An implemented service catalog with reduced overlapping and/or confusing services
Restructured service offerings increasing transparency, options and incentives
Improved catalog content standards
A feedback mechanism for service catalog and current offerings from agency stakeholders
Enhanced Continual Service Improvement framework and metrics
Project Timeline

Project Team
Project Lead
Greg Tenenbaum
Executive Sponsor
Julia Richman
Customer Agency & Perspective Partners
Greg Miller - CDOT
Andy Putnam - CDPHE
Ted DeRosa - CDPS Perspective
Amelia Larsen - HCPF
Natriece Bryant - DOLA Perspective
Jaswinder Singh/Nolan Green - CDHS
Customer User Group
Service Owners
Don Wisdom
Dana Thorson
Bob McIntyre
Cody Scott
Jeff Stanley
Milo Knezevic
Lilo Santos
Jim Nethercott
Bob McIntyre
Chuck Busch
Rick Rieping
Deidra Walker
Natalie Wurzer
Bernadette Pasillas
Debbi Blyth
Yvette Florez
Pete Bangas
William Chumley
Ed Trainer
Product and Service Model Team
Bruno Silva
Deidra Walker
Jamie Kimes
Jason Walker
Josh Coultas
Laurie Kubitz
Matt Chavez
Ryan Winters
Trace Ridpath
Travis Tiller
Russell Castagnaro
Finance Model Team
Patricia Nord
Derek Martinez
Jennifer Hughes
Libby Dollar
Matthew Campagnoli
Ryan Winters
Laura Calder
Nancy Dierker
Strategy & Communications Team
Keke Kosse
Dennis Henry
Lori Powell
Sri Garimella