Service Catalog
Imagine a world where...
when you’re ready to order something new - whether it’s computing equipment or professional services - OIT’s new service catalog will walk you through what’s available and how much it will cost.
Align Service Catalog with Best Practice Recommendations Project
Rooted in OIT’s desire to provide the best possible products and services to our agency partners, this highly collaborative effort is the first initiative for the product and service management program and serves as a foundational point to align and evolve OIT’s products and services with customer value.
Project Goals
An implemented service catalog with reduced overlapping and/or confusing services
Restructured service offerings increasing transparency, options and incentives
Improved catalog content standards
A feedback mechanism for service catalog and current offerings from agency stakeholders
Enhanced Continual Service Improvement framework and metrics
Project Timeline

Project Team
Project Lead
Greg Tenenbaum
Executive Sponsor
Julia Richman
Project Champions
Erin Jeffreys
Ryan Winters
Deidra Walker
Jamie Kimes
John Baker
Don Wisdom
Agency & Perspective Partners
Gregg Miller - CDOT
Andy Putnam - CDPHE
Ted DeRosa - CDPS Perspective
Amelia Larsen - HCPF
Natriece Bryant - DOLA Perspective
Kristin Rozansky - DOLA
Jaswinder Singh, Nolan Green, Bridget Clawson - CDHS
Clint Andrews - DPA
Customer User Group
Service Owners
Don Wisdom
Dana Thorson
Bob McIntyre
Cody Scott
Jeff Stanley
Milo Knezevic
Jim Nethercott
Bob McIntyre
Chuck Busch
Deidra Walker
William Hughes
William Chumley
Bernadette Pasillas
Lilo Santos
Natalie Wurzer
Rick Rieping
Debbi Blyth
Yvette Florez
Pete Bangas
Ed Trainer
Natriece Bryant
Darrell Filmore
David Coe
Vince Bocchino
Danielle Sullivan
Product and Service Model Team
Bruno Silva
Deidra Walker
Jamie Kimes
Jason Walker
Josh Coultas
Laurie Kubitz
Matt Chavez
Ryan Winters
Trace Ridpath
Travis Tiller
Russell Castagnaro
Ben De Cesare
Finance Model Team
Patricia Nord
Derek Martinez
Jennifer Hughes
Libby Dollar
Matthew Campagnoli
Ryan Winters
Laura Calder
Nancy Dierker
Communications & Strategy Team
Fred Bauters
Anita Dill
Jill Elggren
Jillian Likness
Megan Tobias
Brandi Simmons
Lori Powell
Sandra Munson
Sri Garimella
Dan Santangelo