Demand Management

Imagine a world where...

technology planning at Agencies and OIT are aligned and informed by one another so OIT can plan for service demands in advance of the operational requests.

Improve Demand Management Project

Currently, there is minimal visibility into the demand for technology services until an 'Idea' is created. OIT needs to improve visibility at the strategic level of technology planning in order to ensure that the demand for our services, as well as our strategies, policies and standards, are aligned with and informed by Agency technology needs.

Project Goals & Objectives

  • Enhance the current Agency 5-yr roadmaps into a process of continuous strategic and operational level technology and service consumption planning in order to increase visibility into the demand for technology services

  • Connect the Agency technology planning process to OIT’s 1) strategic planning process, 2) standards and policy setting processes, and 3) product/service planning processes, to ensure all are aligned and informed by one another.

  • Ensure there is governance to connect the Agency technology planning process to the operational project intake processes to align “operational demands” with strategic planning