We know that we’re only successful when we put our employees in a position to succeed. IT Transformation provided an opportunity to invest in our employees’ skills through thoughtful analysis of workforce capabilities and introduce modern, online training approaches that support their growth.
Completed Projects
Conduct Workforce Planning
Project delivery was vastly different across our teams before the OneOIT Pilot project, leaving customers wanting a consistent experience. Teams across OIT mapped out our current processes and identified gaps in handoffs, resulting in a plan for cohesive delivery that recognizes consistent intake, requires prioritization of project requests, aligns project resources, ensures collaboration on solution design, and offers a support team for sustaining operations. Now agencies have a single funnel for work requests and we have the foundation for our new PMO governance model.
Pilot OneOIT Concept
Project delivery was vastly different across our teams before the OneOIT Pilot project, leaving customers wanting a consistent experience. Teams across OIT mapped out our current processes and identified gaps in handoffs, resulting in a plan for cohesive delivery that recognizes consistent intake, requires prioritization of project requests, aligns project resources, ensures collaboration on solution design, and offers a support team for sustaining operations. Now agencies have a single funnel for work requests and we have the foundation for our new PMO governance model.