ServiceHub Phase 3 Program

About the program

The ServiceHub Phase 3 program will build on OIT's ServiceHub platform. ServiceHub is a cloud-based customer support tool that manages requests, projects, and other customer service needs across state agencies and within OIT. This program focuses on adding three critical modules to the existing ServiceHub platform: telecom asset management, incident management forecasting, and cloud insights. This work builds upon OIT's ability to provide the best service to employees and partners and furthers the goal of a modern, secure digital government for all Coloradans.

person working at a desk with multiple computer screens

Key Outcomes: 

This program has been identified as an important next step in our journey to reduce inefficiencies, redundancies and outdated technology and processes. 

What are the projects?

ServiceHub Telecom Management Project

ServiceHub Event Management Project - Coming Soon

ServiceHub Cloud Insights Project - Coming Soon